unable to import .csv file to iscribe contacts

Unable to Import .CSV File to Icribe Contacts: Troubleshooting Tips

When it comes to importing large amounts of data into Iscribe Contacts, users may encounter issues with importing .CSV files. One common problem is that the file cannot be imported due to various reasons. In this article, we will discuss some troubleshooting tips to help you resolve the issue.

Firstly, it's essential to ensure that the first row of your .CSV file includes a header row. This header row serves as a label for each column in the file, making it easier to import data into Iscribe Contacts.

Another common issue is exceeding the 3000-story limit per import. If you have more than 3000 stories, consider splitting your data into multiple files to avoid this limitation.

Iscribe Contacts has an import utility that allows users to create new stories and epics or update existing ones with CSV data. To utilize this feature, you can either paste the data into the import field in Tracker or upload a .CSV file.

If you're having trouble importing large amounts of data, consider exporting the report data as a CSV file. The CSV icon on a report indicates that the data can be exported to a CSV file. Once exported, you can then import this file into Iscribe Contacts using the same process.

Additionally, if you only want to export epics from a project, you can do so by selecting the 'Export epics' option in the MORE tab of the top navigation menu.

In some cases, users may encounter issues with exporting stories or epics. If this is the case, try selecting all stories in the epic and then clicking on the CSV icon to export the data.

Lastly, it's important to note that Iscribe Contacts does not support importing file attachments or project history back into Tracker. However, you can manually upload attachments through the UI if needed.

By following these troubleshooting tips, you should be able to resolve any issues with importing .CSV files into Iscribe Contacts. Remember to ensure that your first row includes a header row and consider splitting large datasets into multiple files to avoid exceeding the 3000-story limit per import.

Unable to import .csv file to iscribe contacts